At CML HealthCare, we understand just how stressful diagnostic medical testing can be—the waiting, the apprehension, the concern. No one looks forward to an unknown test or the anxiety of just being a number while a technician performs an intimate procedure on them. This understanding was central to the founding of CML HealthCare in 1971, when we made it our goal to offer compassionate patient care coupled with the highest quality diagnostic services available.

Our philosophy of patient-centred services touched a strong need in the medical diagnostic community. Today, CML HealthCare has become one of the leading healthcare diagnostic services companies in Canada. We are the largest provider of imaging services in Canada and one of the largest community-based providers of laboratory testing services in Ontario.
Our national network is rapidly growing, with 105 medical imaging centres in three provinces across Canada, including 77 locations in Ontario, 19 in British Columbia, and nine in Alberta.
By year-end 2011, we will have performed more than 2.3 million medical imaging scans in Canada and 37.7 million laboratory tests in Canada.
Our medical imaging modalities include: MRI, CT scanning, ultrasound, mammography, x-ray, fluoroscopy, bone densitometry, and nuclear medicine.
CML medical laboratory services include: hematology, biochemistry, cytology, microbiology, and histology. As well, CML is licensed to conduct a broad range of supporting diagnostic procedures such as electrocardiograms, holter monitoring, and pulmonary function tests.
Along with embracing the latest technological advances in the diagnostic testing area, we still remain faithful to our patient-centred creed. Our goal with all patients is to administer each and every test with dignity and empathy. Our dedicated professionals are passionate about their work and committed to providing each patient with the “Care. Confidence. Comfort.” that has defined us. This is strongly supported by our rigorous quality and certification programs, which are unparalleled in the healthcare industry.
While your confidence in our services remains a first priority, we know that there is always room for improvement. Because healthcare is continually changing, we are making plans to build a better system of diagnostic care, with a stronger emphasis on women’s health.
The core of our new plan consists of:
Easing the cold and often uncomfortable process of clinical testing has always been our goal. With our future enhancements, we will continue to offer the highest standard of “Care. Confidence. Comfort.” to help you better manage your health.
"I have been to this office before for x-rays but as a longtime claustrophobic, I was still apprehensive when the doctor told me to get an MRI on my lumbar spine. I know I needed it, but I dread small enclosed spaces.
Your people could not have been more kindly and understanding. The MRI technician took the time to help hook my iPod into your sound system so I could at least be in touch with my own tunes. When at first she had slid me into the machine and I became upset, she saw that I needed a blindfold, set me up with one, and even came around to the other end to touch my shoulder reassuringly, telling me that it was open on the other end and that she would be there for me.
Halfway through the tests, she told me over the earphones, 'You're doing great!' and those three words turned the whole exercise around for me. I knew that there was a fellow human there for me and it really made all the difference in the world. The technician made me feel safe and comfortable. She did not laugh or look down on me; she knew what I needed and got me through it."
- CML HealthCare patient, 2010
